Cname Cross banned

My site is down because of error 1014. I only one account at Cloudflare and I can’t solve the issue. Give me some advises please

What does it mean?

The DevDocs explains it:

https://support.cloudflare.com/hc/en-us/articles/360029779472-Troubleshooting-Cloudflare-1XXX-errors#error1014

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I have only one Cloudflare account. And the problem for error 1014 is between multiple accounts. How I can proceed? I have one account and I still have this error

The host your CNAME points to has to fix this.

Please give me details

Please post a screenshot of your CNAME record.

Please contact cloudcart.net and ask them to fix this.

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Can you understand where is the problem?

He already explained.

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