CNAME cannot be added as "Proxied" because of ACM AWS

Hi Community.

your kind help is needed: we have got the zone files from the hosting provider where some of the cname uses which are only in “DNS only” and cannot be proxied. Also, manual addition of these cname throws an error “DNS Validation Error (Code: 1004) This record type cannot be proxied”

how to resolve the issue?


This could be that the origin ip may not be resolving. Best bet is to check this CommunityTip

This is a feature, not a bug. If the record is :orange: Proxied, then AWS cannot actually validate the record. By forcing you to make them :grey: Cloudflare are ensuring that the validation will actually work.

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