CNAME banned


I have an url shortner service, where you can add your own domain, but now i have an problem with an client. the website cname has been blocked:

Error 1014

Ray ID: 5d65af4cbb06fa44 • 2020-09-21 18:00:16 UTC

CNAME Cross-User Banned

What happened?

You’ve requested a page on a website that is part of the Cloudflare network. The host is configured as a CNAME across accounts on Cloudflare, which is prohibited by security policy.

What can I do?

If you are interested in learning more about Cloudflare, please visit our website.

What can i do now???

cname target is to

You can’t CNAME between accounts unless you’re on a Business or Enterprise plan.

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