CNAME 1014 - Cannot create DNS

Website, Application, Performance DNS & Network
1

What is the name of the domain?

dash.fayevr.dev

What is the error number?

1014

What is the error message?

CNAME Cross-User Banned

What is the issue you’re encountering

Cannot CNAME from different accounts

What steps have you taken to resolve the issue?

  • CNAME from a different cloudflare account sub-domain to my subdomain.
  • Turn off proxy
  • Turn on proxy

What feature, service or problem is this related to?

DNS records

2

It is important that both domains are using cloudflare with different accounts, as these are different companies.

I have also tried creating 2 support tickets, yet nobody has bothered answering them.

#01376971
#01353456

3

You cannot CNAME between domains in 2 different Cloudflare accounts, hence the 1014 error. Either use A/AAAA records to point directly at the origin, or you will need to use Cloudflare for SaaS on the target domain.

4

Hey sjr,

Thanks for the links, it definitely helped.

5

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