Cloudflare Zero Trust subscription can not be cancelled

Because a bug of Cloudflare, this account’s Free Cloudflare Zero Trust subscription can not be cancelled.

An uncertain bug made Cloudflare Zero Trust available before I add my payment information, and it can not be cancelled through “billing/subscriptions” dashboard even after I add my payment information.

The “Cancel” is clickable, but nothing changes after I fill in the form. The “Service Status” remained “Renews on” rather than “Ending on”.

Hi @lwd-temp,
Have you sent a ticket to support to assist you with this?

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