Cloudflare Zero Trust Gateway (Doh and DoT) failed to resolve uidai.gov.in

Website, Application, Performance DNS & Network
1

Cloudflare Gateway (Doh and DoT) failed to resolve uidai.gov.in. This is Govtr. India website for Aadhaar.

Response details

tls://xxxxxxxx.cloudflare-gateway.com:853 *(served from cache)*
Elapsed : 0.46 ms
Response code : SERVFAIL

https://xxxxxxxx.cloudflare-gateway.com:443/dns-query *(served from cache)*
Elapsed : 0.40 ms
Response code : SERVFAIL

It also getting failed to CF Cloudflare Gateway DNS IP.

> uidai.gov.in
Server:  UnKnown
Address:  172.64.36.1

*** UnKnown can't find uidai.gov.in: Server failed

> uidai.gov.in
Server:  UnKnown
Address:  172.64.36.2

*** UnKnown can't find uidai.gov.in: Server failed
2

Anyone have any information on this? Issue can be replicate easily by setting those two DNS server IP as your own and try resolving uidai.gov.in

3

Is there anyone will help me with this?

4

I’m unable to reproduce.

Screenshot 2023-03-09 at 10.09.39 AM
Screenshot 2023-03-09 at 10.09.39 AM1136×620 78 KB

My recommendation would be to determine the specific colo from which you are resolving by following these steps:

Specifically this step:

dig +short CHAOS TXT id.server @172.64.36.1

If there is an issue it would appear to be regional which may indicate the authoritative DNS server is refusing queries from Cloudflare.

5

It looks like it is regional issue. I have tried di, but same error.

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image563×730 18.4 KB 

https://1.1.1.1/help#eyJpc0NmIjoiWWVzIiwiaXNEb3QiOiJZZXMiLCJpc0RvaCI6IlllcyIsInJlc29sdmVySXAtMS4xLjEuMSI6IlllcyIsInJlc29sdmVySXAtMS4wLjAuMSI6IlllcyIsInJlc29sdmVySXAtMjYwNjo0NzAwOjQ3MDA6OjExMTEiOiJObyIsInJlc29sdmVySXAtMjYwNjo0NzAwOjQ3MDA6OjEwMDEiOiJObyIsImRhdGFjZW50ZXJMb2NhdGlvbiI6IkJPTSIsImlzV2FycCI6Ik5vIiwiaXNwTmFtZSI6IkNsb3VkZmxhcmUiLCJpc3BBc24iOiIxMzMzNSJ9
6

Is there anyone from support can help me with this?

7

Do we really have any support staff in this community to pass this bug report to proper team for fixing it?