Answer these questions to help the Community help you with Security questions.
What is the domain name?
privatevpn.com/
opens, then
privatevpn.com/prices/
→ unable to open website. Cloudflare stalls. Tech support at privateVPN is unable to resolve.
Have you searched for an answer?
Yes
Please share your search results url:
https://developers.cloudflare.com/support/troubleshooting/cloudflare-errors/
When you tested your domain, what were the results?
cloudflare …verifying. and the green circle spins.
Describe the issue you are having:
Cloudflare is unable to handshake to pass from the front page to the buynow page at privatevpn.com
preventing sales from transacting on safari browsers
What error message or number are you receiving?
verifying… cloudflare
What steps have you taken to resolve the issue?
- I reloaded,
- I tried rapid refreshes.
- I tried private web.
- I tested internet connection 400+MBP no jitter low latency.
- I ran a tracert to privatevpn
- I logged into my own cloudflare account to see if cloudflare is having widespread error.
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What are the steps to reproduce the error:
- click on the
privatevpn.com
site. - Click the buy now link using a safari browser
Have you tried from another browser and/or incognito mode?
Yes, I tried from Safari Version 16.5.1 (18615.2.9.11.7) Incognito mode.
Please attach a screenshot of the error:<Sorry, there was an error uploading that file> privatevpn.png
103kb. tried 5x, no joy.