We submitted a support ticket through the help center almost a month ago but haven’t heard anything yet from support. I submitted another ticket today about the same issue, but would love to be able to chat with support. Is there any way I can get these tickets escalated?
Currently, it’s available only for the Business and Enterprise plan type.
I am sorry to hear that.
Sounds like pretty long delay, obviously due to the recent Support Helpdesk incident and batch queue.
If you already have a ticket, Support will respond to you on that ticket.
The Community cannot assist with Billing, Account nor Registrar issues.
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