CloudFlare Support does not respond for more than a month

What is the name of the domain?

What is the issue you’re encountering

Cloudflare Support does not respond

What steps have you taken to resolve the issue?

Created new ticket hoping for a response but got merged only to the ticket that has been ignored.

Screenshot of the error

Can you share the ticket ID and a brief summary of what it’s about?

I notice Customer Success mentioned on there, are you an Enterprise customer?


Thank you for reply, our ticket is #3282314.

We are having trouble for we cannot access an account

Thanks for sharing. Someone from Support mentioned that they have notified the correct team about the ticket, so you should hear back at some point.


Thank you so much


This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.