Cloudflare subdomain to glide apps

Website, Application, Performance Getting Started
1

What is the name of the domain?

app.daybalancer.com

What is the error number?

1000

What is the error message?

DNS points to prohibited IP

What is the issue you’re encountering

Can’t get to https://daybalancer.glide.page

What steps have you taken to resolve the issue?

Created TXT and CNAME records according to glide app’s info. Stopped from there.

Screenshot of the error

cloudflare subdomain and glide.png
cloudflare subdomain and glide.png1908×628 91.6 KB

2

Have you tried setting your CNAME record for “app” to :grey: DNS Only?

3

Thanks for helping me throubleshoot through this, @sdayman

I updated it to DNS only. Not sure how long it will take to configure, but it’s been updated. Right now, it shows the same error.

Will check back in…

4

I see it’s :grey: now, and still showing the same error. You’ll now have to work with Glide to get this sorted out. They should have all the visibility they need to troubleshoot this issue.

If they say it’s a DNS issue, ask them specifically which record is incorrect, and what it should return instead.

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5

I’m not sure if I correctly even made a subdomain on Cloudflare, before even trying to connect with Glide.

Is there any way to confirm I created the subdomain correctly? This is new to me (I come from another ISP)

6

Here is what their troubleshooting shares:

7

It shows it’s working now on their end with a minor change, but still an error on my end. Will wait again for 24 hrs. Thanks again.

1 Like