We recently signed up for your Streaming Service. We are using Wirecast and have a demo reel looping to create a continuous video stream. In Clouldflare we created a Demo input channel and entered the stream URL and stream Key into Wirecast provided by Cloudflare. We started “broadcasting” from Wirecast and received no errors. However, in the Cloudflare Streaming Dashboard, the connection is showing as “disconnected.”
To view the video, we created a WordPress page using the following code:
where we substituted the $VIDEOID parameter with the “Live Video ID” for the
Demo stream. This code was copied from the documentation. The player on the website had the error message: “Video Not Found” which I suspect is because of the “Stream Disconnected” error (Picture 1).
As a further test, we uploaded a video and entered the VIDEO ID in the webpage code (for the uploaded video) and the video played successfully.
Please advise as to the procedure to connect the live stream in Cloudflare.