Cloudflare steals my money from my bank account

General Billing
1

What is the name of the domain?

What is the issue you’re encountering

On May 8, I removed my domain with a PRO plan from Cloudflare and since then I can’t remove the PRO plan and every month Cloudlfare charges me unwarranted money from my credit card. They charged me $25 in June, July and August. It’s impossible to delete the subscription and it’s not even possible to delete the card data because supposedly I still have an active PRO plan which automatically deletes itself by removing the domain from Cloudflare. I wrote to support on August 12 and zero response. On September 5 again I will probably be stolen money… I think I will have to have my credit card blocked by them!!! *** Translated with DeepL Translate: The world's most accurate translator (free version) ***

In what area can we help you?

Refunds

2

Greetings,

Thank you for asking.
I am sorry to hear this.

May I ask if you could share a ticket number here with us so we could escalate this?
Thank you in advance.

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A post was merged into an existing topic: Question about removing argo

4

Ticket number 01031702

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5

Thank you for sharing your ticket number. I’ve escalated this to the team.

Kindly and patiently wait for a reply.

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I just got a message that they cancelled my subscription and I got a refund but only for one month… Oh well, better that than being charged again indefinitely.
Thanks for your help

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