Cloudflare site (talosintelligence.com) is blocking our IP

pwhitaker · February 20, 2020, 5:50pm

talosintelligence.com is blocking our IP and we’re presented with a Cloudflare Ray ID.
How can I find out more information as to why this IP has been blocked?

cs-cf · February 20, 2020, 5:51pm

You would need to contact the website owner.

pwhitaker · February 20, 2020, 5:55pm

Yeah, that’s proving more difficult than it should be which is why I was hoping to get some more info from the Ray ID.

cs-cf · February 20, 2020, 6:47pm

The RayID is unfortunately a troubleshooting tool for the customer in this instance rather than the visitor. It can be used (by the customer) to correlate the request in their logs and/or in their firewall events. The who/how/why of a customer blocking a request is something the customer controls and providing insight into their security posture is unfortunately not something Cloudflare can provide.

pwhitaker · February 20, 2020, 7:01pm

Thanks for the info. I’ll attempt to get more from the site owner.

system · March 5, 2020, 5:50pm

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