Cloudflare setup requires replacing existing Cloudflare nameservers with new ones

What is the name of the domain?

hawaiisailing.school

What is the error message?

Cannot overwrite nameservers

What is the issue you’re encountering

hawaiisailing.school domain is in pending status awaiting the update of nameservers to new cloudflare nameservers.. Whois lists existing cloudflare nameservers. Any attempt to change nameservers results in an error. My registrar is Cloudflare.

What steps have you taken to resolve the issue?

Tried to update name servers to the ones assigned. The system indicates that this can’t overwrite existing Cloudflare nameservers.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Last step: Update your nameservers to activate Cloudflare

  1. Log into your DNS provider (most likely your registrar) - this is Cloudflare
  2. Make sure DNSSEC is off - DNSSEC is off
  3. Replace your current nameservers with Cloudflare nameservers - any attempt to replace the current Cloudflare nameservers with assigned nameservers; jimmy.ns.cloudflare.com and ziggy.ns.cloudflare.com, results in the error message cannot overwrite nameservers.

Make sure you are in the Cloudflare account where the domain is registered and you are not trying to add the domain to a different account. The domain is already active in an account…
https://cf.sjr.dev/tools/check?796a21c65ba24a1daf4dadc1e21d49f9#dns

Check you can find the domain listed here to confirm you are in the correct account or not…
https://dash.cloudflare.com/?to=/:account/domains

If not, you can log out of the dashboard and select “Forgot your email” to get an email sent to the account holder where the domain is active.

If you are in the correct account you will need to raise a Cloudflare Registrar support ticket to have the nameservers fixed.

What is the name of the domain?

hawaiisailing.school

What is the error message?

The Cloudflare dashboard is asking to set different nameservers than WHOIS shows

What is the issue you’re encountering

cannot change nameservers

What steps have you taken to resolve the issue?

Have tried to change the nameservers but no process works.

Response from cf.sjr.dev:
If the Cloudflare dashboard is asking you to set different nameservers than shown here (maybe you have deleted the zone for hawaiisailing.school from your account and added it back) then you need to raise a registrar ticket here to get them changed.

Have tried to open ticket but cannot.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

When attempting to change nameservers the system indicates that they cannot be overwritten.

Screenshot of the error

The domain on your screenshot is not spelled correctly.

The correctly spelled domain is probably active in a different account.

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