Cloudflare returns wrong DNS

[helge2]

What is the name of the domain?

tvaksjonen.no

What is the issue you’re encountering

DNS A Record for tvaksjonen.no in Cloudflare is 91.189.182.50 set to DNS only, but when pinged it points to 104.26.9.248

What steps have you taken to resolve the issue?

We have checked that the DNS A records in Cloudflare is correctly set up and that loadbalancer is healthy.

What feature, service or problem is this related to?

DNS not responding/updating

What are the steps to reproduce the issue?

Ping the domain tvaksjonen.no. When status on DNS A is DNS only it should return IP address 91.189.182.50. But instead it returns IP 104.26.9.248 witch would be correct only if we had status Proxied.

Screenshot of the error

[sjr]

@helge2

DNS A Record for tvaksjonen.no in Cloudflare is 91.189.182.50 set to DNS only, but when pinged it points to 104.26.9.248

Your DNS records are set to “Proxied” as that’s how Cloudflare works…

How Cloudflare works | Cloudflare Learning Paths

If you want to resolve publicly to the DNS records you have set, set the records to “DNS only”, but then requests will go direct to your origin and no Cloudflare protections or features will be applied.

Error 1016 likely means your DNS record is a CNAME, but what you have pointed it to does not resolve. If unsure you can show a screenshot of your DNS records.

[helge2]

The DNS is set to DNS only and is still returning an IP as if set with Proxied.

[helge2]

Also the DNS Record is not a CNAME. Still we get the 1016 error.

[Laudian]

Your screenshot shows that you have a load balancer for your apex domain. That would overrule your “normal” DNS record.

Click on the “Manage in traffic app” link to configure or disable the LB there.

[helge2]

Thanks, when load balancer is turned of the website is up again.

After running without errors for two months it is strange that the LB suddenly stopped working giving errors without us making any changes to the setup, either in Cloudflare or on servers.