Cloudflare renewed domain and I had autorenew disabled

I had auto renew disabled and cloudflare renewed it anyway

Please open a Registrar ticket at (select get more help).

Once you have a ticket number, please share it here so we can escalate it.



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I’ve escalated that ticket.

Were you billed for it?


I have just been told that this ticket number isn’t an active ticket. Is it definitely the right one? If it is please email [email protected] from the email on your account about it and post the ticket number from the autoresponse.

It’s #2357193 - thanks to @cloonan for the sleuthing :smile:


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I see the ticket is being worked on and latest reply was sent from Cloudflare TSE. Hopefully this might have been resolved for now.

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It would be useful if the time the auto-renew toggle was last modified.

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