That’s correct - it’s redacted by default for all accounts in compliance with the ICANN Temp Spec (ICANN is the governing body for domain registration). They issued the decision as a temporary solution to handling PII after GDPR.
That said, ICANN did just release the final draft for RDAP - a protocol that will replace WHOIS. The industry will be adopting it this fall. It should allow for a way to share contact information on a domain to trusted parties while maintaining public redaction. We’ll be following the development closely.