Cloudflare refusing to change primary email

I setup a free account for a client using her personal email. Now I want to change it to [email protected]. But Cloudflare refuses, saying the email is already in use, which is impossible as she only has this one account with no members and the support email was created after the Cloudflare account was set up. What’s up with that? I’m tempted to just nuke the Cloudflare account and start over but thought I would ask here first.

As we in the forum here do not have any access to accounts you will have to write the support about this. They will be able to give you more infos about the E-Mail and will help you changing the E-Mail :slight_smile:

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