Cloudflare refuses to take my money (Let me upgrade to Pro subscription)

Hey guys,

I keep trying to upgrade to pro subscription, however, keep getting error code 1258. I have updated my billing and paid any remaining balances. I am able to purchase things such as the image and video storage but cannot upgrade still.

What can be going on?

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Was escalated to trust and safety team but the issue was marked resolved even though it was not.

My ticket number is 2490774

If it goes to Trust & Safety, then Support has to close it out. You’ll just have to sit tight until T&S reviews the issue. There is nothing else Support or Community can assist with on this sensitive issue.


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