Hey guys,
I keep trying to upgrade to pro subscription, however, keep getting error code 1258. I have updated my billing and paid any remaining balances. I am able to purchase things such as the image and video storage but cannot upgrade still.
What can be going on?
Was escalated to trust and safety team but the issue was marked resolved even though it was not.
My ticket number is 2490774
If it goes to Trust & Safety, then Support has to close it out. You’ll just have to sit tight until T&S reviews the issue. There is nothing else Support or Community can assist with on this sensitive issue.
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.