What is the name of the domain?
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.
What is the issue you’re encountering
I have a cloudflare proxy issue and I do not have an account with cloudflare before it was my former registrar that uses cloudflare and I have transferred my domain away to Godaddy but I still encounter the proxy issue when connecting to shopify and I tried opening an account and add the domain to the free plan so as to remove any proxy but I keep getting this error “could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.” which is not true I don’t understand this because my website has been down for days
What steps have you taken to resolve the issue?
I have contacted my former registrar before I transferred and also contacted cloudflare but no positive response