Prior to using Cloudflare, Platzi used a VPN to provide remote access to internal resources for instructors and other employees. However, the VPN was complex and time-consuming to manage. End users found it difficult to use, and the internal help desk spent a lot of time dealing with tickets related to VPN deployment, configuration, and troubleshooting. Additionally, the VPN did not support security best practices fundamental to Zero Trust, including default-deny, least-privilege access, and role-based access control. It was also difficult to disable access for former employees.
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