Cloudflare Pages Stuck Verifying Custom Domain

Hello,

I am using Cloudflare Pages and attempting to use a custom domain. Unfortunately, the domain has been stuck in a “Verifying” state for over a week. I have tried multiple times to restart the process I describe below, but unfortunately I have gotten the same result each time (even after waiting a week each time).

I successfully added the domain name, “andrewmarkspipemaker.com”, as a site. Below you can see the DNS records for that domain name, which is hosted through Squarespace. The records appear to be set up properly, and the domain name is “Active” on Cloudflare.

However, when trying to add the custom domain to Cloudflare pages on the “Workers & Pages” / “Custom domains” page, the site still says “Verifying”, even though it’s been over a week.

It gives me troubleshooting instructions to “Log into your DNS provider” and “Save your changes”, but I don’t think that’s the issue, given that the domain name is already using Cloudflare nameservers.

Any insight would be greatly appreciated, and let me know if there is any more information I can provide. Thank you!

$ dig andrewmarkspipemaker.com @1.1.1.1

; <<>> DiG 9.10.6 <<>> andrewmarkspipemaker.com @1.1.1.1
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 53471
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
; OPT=15: 00 09 6e 6f 20 53 45 50 20 6d 61 74 63 68 69 6e 67 20 74 68 65 20 44 53 20 66 6f 75 6e 64 20 66 6f 72 20 61 6e 64 72 65 77 6d 61 72 6b 73 70 69 70 65 6d 61 6b 65 72 2e 63 6f 6d 2e ("..no SEP matching the DS found for andrewmarkspipemaker.com.")
;; QUESTION SECTION:
;andrewmarkspipemaker.com.	IN	A

;; Query time: 23 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Sun May 05 01:06:39 BST 2024
;; MSG SIZE  rcvd: 117

Your DNSSEC is currently broken. Troubleshooting DNSSEC · Cloudflare DNS docs

It’s recommended to disable DNSSEC and then re-enable later within Cloudflare when adding a new zone

You can also work on correcting it instead of disabling, there’s a migration guide here:

2 Likes

And just like that it worked - thank you so much!

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