Cloudflare One Android Client Doesn't Connect

I have trouble connecting to Cloudflare One Client, The toasts message says

invalid Include Route(s) in the configuration for this device type,....

Here’s the logs for the said error:

2023-11-06T08:26:04.516Z+08:00 | INFO | WarpTunnel: handle network change succeeded in native tunnel.
2023-11-06T08:26:04.517Z+08:00 | INFO | WarpTunnel: handleNetworkChange(): tunnel is not started yet, running startTunnel().
2023-11-06T08:26:04.517Z+08:00 | INFO | WarpTunnel: starting startTunnel(), tid: 237
2023-11-06T08:26:04.917Z+08:00 | ERROR | WarpTunnel: Exception inside addRoutes(): java.lang.IllegalArgumentException: Bad address
2023-11-06T08:26:04.917Z+08:00 | ERROR | WarpTunnel: first route causing InvalidRouteException is - 192.168.10.1/22
2023-11-06T08:26:04.917Z+08:00 | ERROR | WarpTunnel: Exception while building VPN Interface: com.cloudflare.app.vpnservice.exceptions.InvalidRouteException: WarpTunnel: Invalid route in config
2023-11-06T08:26:04.918Z+08:00 | ERROR | WarpTunnel: Inside retry - com.cloudflare.app.vpnservice.exceptions.InvalidRouteException: WarpTunnel: Invalid route in config
2023-11-06T08:26:04.918Z+08:00 | ERROR | WarpTunnel: networkChangeObservable - onErrorResumeNext - com.cloudflare.app.vpnservice.exceptions.InvalidRouteException: WarpTunnel: Invalid route in config
2023-11-06T08:26:04.919Z+08:00 | ERROR | class com.cloudflare.app.vpnservice.exceptions.InvalidRouteException: WarpTunnel: Invalid route in config
2023-11-06T08:26:04.919Z+08:00 | DEBUG | stop the service
2023-11-06T08:26:04.934Z+08:00 | INFO | WarpTunnel: Stopping tunnel, tid: 237
2023-11-06T08:26:04.937Z+08:00 | ERROR | class com.cloudflare.app.vpnservice.exceptions.InvalidRouteException: WarpTunnel: Invalid route in config
2023-11-06T08:26:04.939Z+08:00 | DEBUG | destroy the service

Anyone has an idea how to deal this issue?
I am able to connect using my windows and mac. although I haven’t tried this on ios but it seems weird that It won’t work on android.

1 Like

+1
I have the same issue, I know it must be something with the setup in the zero trust dashboard, just couldn’t find it yet…
If somebody solved this already, please help

Maybe it’s the same problem here:

Do you also share a whole network (and not just service(s) )?

What should you use instead of for example 192.168.0.1/24 ?

Hi I found out that I am just an idiot. I set up a different profile that conflicts with my split tunnel inclusion.
So on the default profile, I have already exposed my home network, while on the profile that i made, I am disabling it. hence, I am getting bad routes error. I only realize upon reading the logs thoroughly.
But I am not sure why it works in different OS.
I just don’t have time to troubleshoot, but I have the wrong configuration to begin with.

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