Cloudflare on one site stopped working

I have two websites using Cloudflare. One of them has problem since Dec 12th. It gives me the screen with the Ray ID (see pic).

I contacted the host, who said it is not their problem. It proved to be CF’s problem (since every time I pause CF, the problem is gone).

I am testing it every 2 days (including today) and the problem remains. So I keep CF disabled.

Screenshot:
https://i.ibb.co/qFbzt0w/Screenshot-…6-10-29-04.png

I tested the error form 3 different locations with 4-5 pcs and the problem was consistent. If I have to clear the cache in so many pcs, then all the visitors will have to clear it? There must be a better solution.

Any ideas what to do?

Your host is most likely blocking Cloudflare’s servers.

Contact your host and make sure they have all the IP addresses at https://www.cloudflare.com/ips/ whitelisted, respectively not blocked.

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Thank you, I have just messaged the host to look into it.

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My host (MDDHosting) said is a CloudFlare Optimized Partner, so he is setup properly for Cloudflare.

In that case he should be able to assist in finding out why Cloudflare cannot connect in these instances.

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