Cloudflare NS Record

[moquette]

What is the name of the domain?

Image Insight

What is the error message?

Content for NS record is invalid. NS records at the apex must not overwrite assigned nameservers.

What is the issue you’re encountering

Unable to update NS record

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Attempt to update the NS record results in the following error:
Content for NS record is invalid. NS records at the apex must not overwrite assigned nameservers.

Currently, our DNS dashboard for imageinsightinc.us still shows a pending status because domain ownership has not been fully verified. Although we have full control as of this morning — including the ability to configure TXT and MX records — the system is still showing outdated nameserver (NS) entries:

• Current NS records:
• gordon.ns.cloudflare…
• lauryn.ns.cloudflare…

• WHOIS NS records:
• ed.ns.cloudflare…
• gabriella.ns.cloudflare…

Screenshot of the error

[sjr]

You are not logged in to the account there the domain registration is held, you have added your domain to another Cloudflare account…
https://cf.sjr.dev/tools/check?627762d9ad3b431a8ef10258f8c024e7#whois

You need to configure the DNS by logging into the Cloudflare account where the domain is registered. Check you can find the domain registration in your dashboard here…
https://dash.cloudflare.com/?to=/:account/domains

[moquette]

Wow! I truly appreciate your feedback thank you ever so kindly.

I think I see what the issue may be and I ask your guidance how may I best resolve this:

It appears I have two profiles:

[email protected]

Accounts

Image Insight Inc: c033e1ef983cdb96ca95bd46cfb160a1
Please see image attached

Joaquin A. Moquette (Image Insight Inc.) c1428191fc5e1f68e2ae5d00db49fcf1
Please see image attached

Everything has resolved properly for imageinsightinc.us under the Joaquin A. Moquette (Image Insight Inc.) so I’m assuming the domain is no longer at risk. Is this a fair assumption?
Please see image attached

What would be the best way moving forward to having all of these under one single account, preferably ImageInsightInc account:
Image Insight Inc: c033e1ef983cdb96ca95bd46cfb160a1

Thank you kindly for your assistance,
Joaquin

[sjr]

You can transfer zones between accounts as in this guide…

Move a domain between Cloudflare accounts

NOTE that if Cloudflare is the domain registrar then you need to do this process to move the domain registration between accounts.

Move a Cloudflare Registrar domain registration between accounts