Cloudflare not Pushing my DNS Settings

Website, Application, Performance DNS & Network
1

What is the name of the domain?

sellmyaccount.xyz

What is the issue you’re encountering

I have Cloudflare as the regsitrar, I am using Cloudflare’s nameserver. However, it is not pushing any of the dns settings to the internet. When I look up the domain it is blank. No settings whatsoever.

What feature, service or problem is this related to?

DNS not responding/updating

2

In addition, no one can find sites Name Servers.

3

Currently below ones are listed as domain nameservers:

Name Server: LUCIANA.NS.CLOUDFLARE.COM
Name Server: CASH.NS.CLOUDFLARE.COM

May I ask if the above ones are the listed and assigned which you can find under the Overview tab of Cloudflare dashboard for your Cloudflare account?
Or rather they’re different ones?

Nevertheless, domain status is a bit weird as well and looks like it’s been suspended by Cloudflare Registrar, therefrom no longer resolves DNS records:

Domain Status: serverHold https://icann.org/epp#serverHold

Have you tried reaching out to Cloudflare Registrar by creating a Registrar ticket? :thinking:

If you keep getting the error, can you create a Registrar ticket and share your ticket number here? You can open a Registrar ticket here, https://dash.cloudflare.com/?to=/:account/support

1 Like
4

Yes I am using those nameservers. I will open a ticket, as it worked for a while, then was suspended.

1 Like
5

Hi,

Thank you for reaching our to us. Have you tried checking your DNS records Fix DNS_PROBE_FINISHED_NXDOMAIN · Cloudflare DNS docs

Kindly,

6

I forgot to ask, are you having any of the DNS records under the DNS tab of Cloudflare dashboard for your zone? :thinking:

Since, looks like no IP is returned for sellmyaccount.xyz at all.

7

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8

What is the name of the domain?

sellmyaccount.xyz

What is the issue you’re encountering

Case 01353321 & 01332655

What steps have you taken to resolve the issue?

I have opened two tickets to resolve this problem. No response. How long does it take to fix resolve a ticket.
I opened a case on the 31st December, and again on the 18th, no response. Listed is urgent, but nothing.

10

The domain is currently banned by the registry and will thus not work, as @fritex already mentioned.

11

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