Cloudflare not presenting SSL cert for custom domain

What is the name of the domain?

member.fountandflourish.com

What is the error number?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the error message?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the issue you’re encountering

The SSL certificate is not issues for custom domain

What steps have you taken to resolve the issue?

I have a custom domain which I registered under my cloudflare domain. I gave the customer the
certificate validation TXT “name” and “value” which she added to her DNS records
but the custom domain is in pending validation state
for many days now. How do I resolve the issue?

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

I have a custom domain which I registered under my cloudflare domain. I gave the customer the
certificate validation TXT “name” and “value” which she added to her DNS records
but the custom domain is in pending validation state
for many days now. How do I resolve the issue?

At the moment, there are no DNS records for the member.fountandflourish.com name, and the DNS provider for fountandflourish.com is therefore replying with DNS code 3 (NXDOMAIN).

Have you checked the existence of those DNS records?

Can you share the actual “name” of that record?

1 Like

Hello.

The client has added DNS records for https://member.fountandflourish.com/ which now correctly targets our domain but the SSL issue persists: ERR_SSL_VERSION_OR_CIPHER_MISMATCH.

The name of the record is the ACME challenge.

What is the name of the domain?

https://member.fountandflourish.com

What is the error number?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the error message?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the issue you’re encountering

The SSL certificate is not issues for custom domain

What steps have you taken to resolve the issue?

Added the ACME challenge _acme-challenge TXT record to DNS authority
where member.fountandflourish.com is registered.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

go to the site and see the error