What is the name of the domain?
not receiving email (but can send)
What is the issue you’re encountering
not receiving email (but can send)
What steps have you taken to resolve the issue?
after many and several hours talking with webcentral and trying to get help from cloudflare my main issue is:
cloudflare need to update the DNS records to change the MX to mx.wcg-mail.com. I’ve done in the DNS record earlier today but still not reflecting nor working.