Cloudflare name servers - not working - one.com

Hi! I’m completely lost now. I have been using the cloudflare nameservers on my one.com account (just copy - pasted) and it has been working for me. Now for some reason it doesn’t. I just get this “The requested URL was not found on this server.” message. I have read as much as I can in this forum and understand that the 404 messages are not related to the cloudflare name servers but when I ask one.com support about it they tell me to turn to cloudflare. I just don’t know what to do… can someone please help me!?

What is the domain?

drkeybag.com

As you say, 404s can only come from the origin server and it is the case here. You can see the response includes headers that do not come from Cloudflare, but from the origin server (the Varnish cache headers are from your host as here).

curl -I https://drkeybag.com/
HTTP/2 404
date: Wed, 06 Mar 2024 22:59:42 GMT
content-type: text/html; charset=iso-8859-1
x-varnish: 6601409838 6552766038
age: 14
via: 1.1 webcache1 (Varnish/trunk)
cf-cache-status: DYNAMIC
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=JF4BRteLi7ukSw4x71iX1nTMi2EhOKAB9sP7jle32FLwoJRk3JEANmNjnGKhLCymEvKnWGK7rdlyXhrvKvN%2BVqZt7HOv%2Bxg6K3%2BHI%2F3u7C4O%2B6Datkx27BdIgClg4f0%3D"}],"group":"cf-nel","max_age":604800}
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
server: cloudflare
cf-ray: 8605f52d9b33772b-LHR
alt-svc: h3=":443"; ma=86400

https://cf.sjr.org.uk/tools/check?95f50a2725374c09a4b44f3aec28e98e#connection-server

An HTTP 404 error is a client side error that means that the origin web server couldn’t find a requested file. Cloudflare does not generate 404 errors, so this would indicate something is not configured correctly at your hosting provider. It’s possible that a document root with your origin is pointed to the wrong host name or different working directory.

You should be able to find these errors 404 in the access logs of your origin web server.

The best next steps would be to work with your hosting provider to identify what potential misconfiguration could be in place that would cause the origin to look for a file where it doesn’t exist.

Hi @martin47, your topic has a solution here.

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Thank you for your response!!

Thanks! I will get in touch with my hosting provider asap with this new information!

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