I’m posting this here to hopefully get a quicker resolution to my issue.
On April 22 I got an email that Cloudflare received a phishing report about my website.
Cloudflare received a phishing report regarding:
Below is the report we received:
Logs or Evidence of Abuse: Hello,
You are currently hosting a site which is associated with an ongoing malware attack. The malware is either spread via an email with a malicious attachment, which when run, appears to communicate with the following links; or it is spread directly using the following malicious links:
More information about the detected issue is provided at https://incident.netcraft.com/xxxxx/xxxxx
Would it be possible to have this URL taken down as soon as possible?
Phone: +44(0)1225 447500
Fax: +44(0)1225 448600
Netcraft Issue Number: xxxxx
We have provided the name of your hosting provider to the reporter. We have forwarded this complaint to your hosting provider. We have restricted access to the phishing-related content until it has been removed.
For some reason Cloudflare automatically regarded it as credible information without checking, even though my software is signed and is being published for more than a decade, and now greeted all my users with a full screen phishing website warning like this:
I contacted Cloudflare and Netcraft. Netcraft admitted their mistake:
We have reviewed this detection and have classified the report as a false
positive and informed Cloudflare of this incorrect classification.
We have also taken steps to improve our detection and prevent this happening
Even though both me and Netcraft contacted Cloudflare (I did multiple times), and even though almost a month passed, the error is still shown on my website, and my software is not accessible. Not only that, it leads visitors and users to believe that I spread malware or that my website was hacked and that they might be compromised, none of which is true.
Please remove the false block page or help me contact to those who can help me.