Cloudflare kept stopping me from logging into my financing institution

What is the name of the domain?

I don’t know.

What is the error number?

I don’t know.

What is the error message?

I don’t know.

What is the issue you’re encountering

Cloudflare is stopping my ability to log into my bank account.

What steps have you taken to resolve the issue?

I’ve notified my bank and they say to talk to cloudflare, it isn’t on their end.

What are the steps to reproduce the issue?

Just need help.

Details are helpful.

Can you attach a screenshot of what happens when you try and login? Can you try to login from incognito mode?

Cloudflare can’t do that. You bank could use settings in cloudflare that result in traffic being allowed, challenged, or disallowed. But, how those settings are set is not determined by cloudflare.

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Has there been any eesilution to this?

I cannot do online banking via the app or website due to cloudflare captcha fail.

It attempts to verify - spins and then i get a message saying error with a text link to refresh. Process starts over. Bank has no idea what i am talking about.

Sorry that should read “resolution”

That is unfortunate, as they are the only ones who can help you with access to their site or app.