Cloudflare is getting high ping from central singapore


#1

Hi, my website through cloudflare is getting lag.
Here is tracert log.
C:\Users\Administrator>tracert 1.1.1.1

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 94.237.68.2
2 <1 ms <1 ms <1 ms snge-b2-link. telia .net [80.239.128.172]
3 1 ms 2 ms 1 ms snge-b1-link. telia .net [62.115.135.172]
4 187 ms 186 ms 187 ms las-b21-link .telia. net [62.115.134.43]
5 187 ms 187 ms 187 ms cloudflare-ic-328257-las-b21.c .telia .net [62.115.61.149]
6 186 ms 186 ms 186 ms one.one.one.one [1.1.1.1]

I hope you can help us ASAP

Thanks


#2

Are you talking about Cloudflare’s DNS service or proxy service? One is not related to the other.


#3

Without cloudflare, my server ping got only 30ms, but when i use cloudflare, my server response time is very high, it created bad expirement for our users


#4

So its not related to 1.1.1.1?


#5

figure out that when i ping to my domain from original server, the response through cloudflare proxy is lagging. I just print tracert result if they need.


#6

What is the problem you are facing? Is your DNS resolution slow or do you have a problem with a website you are running via Cloudflare?


#7

Yes, my website 's responses are slow via cloudflare


#8

Whats your domain?


#9

My domain is services.chanh.club


#10

Pinging services.chanh.club [104.20.123.85] with 32 bytes of data:
Reply from 104.20.123.85: bytes=32 time=182ms TTL=54
Reply from 104.20.123.85: bytes=32 time=182ms TTL=54

Here is the ping result from exactly my website server


#11

Can you post the output of http://chanh.club/cdn-cgi/trace


#12

fl=12f292
h=chanh.club
ip=94.237.68.88
ts=1536287259.198
visit_scheme=http
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36
colo=LAX
spdy=off
http=http/1.1
loc=SG
tls=off
sni=off

Yep, here


#13

You are hitting the edge in Los Angeles. (LAX) that explains the latency. But I don’t know why this happens. Possibly due to some routing issues.


#14

so, is threre any solutions for us? :smiley:


#15

94.237.68.88 is my server IP address :), if this server is hitting edge in LA, so we always have bad performance :slight_smile:


#16

Well. The ip is assigned to a Us company. Do you have the same issue from your private internet connection?

fl=71f184
h=chanh.club
ip=82.11.xxx.xxx
ts=1536324167.653
visit_scheme=http
uag=Mozilla/5.0 (Linux; Android 6.0.1; D6603 Build/23.5.A.1.291) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.91 Mobile Safari/537.36
colo=FRA
spdy=off
http=http/1.1
loc=DE
tls=off
sni=off


#17

Which one? The server IP belongs to a Finnish company. But anyhow, the user is in SG and the server seems to be, yet his connection goes via the US.

The question is why does he go via LAX and not SIN?


#18

Damn you are right. :o/

I’ve seen too many IPs today.


#19

:laughing:

Believe me, thats not going to be better should there really ever be IPv6 :wink:


#20

so, could it be fixed? As a customer, i need my services stable as good performance as we need