Cloudflare increased the response time of my server?

bug

#22

Are there no Cloudflare servers in Brazil? I don’t understand latency is so high, 4 times higher.

P.S.: or the service in Brazil only works on server here when the plan is paid?


#23

Please read the answer I gave to the OP a few replies above


Latency Brazil higher > 150ms
#24

I’m from Brazil, hosting server is from here. Latency is around 36ms without Cloudflare. With Cloudflare it is around 150ms.

How to adjust this?

Are there no Cloudflare servers in Brazil? I don’t understand latency is so high, 4 times higher.

or the service in Brazil only works on server here when the plan is paid?

More info (https://www.garbintecnologia.com.br/cdn-cgi/trace):

fl=27f38
h=www.garbintecnologia.com.br
ip=179.217.250.27
ts=1552345378.426
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36
colo=ATL
http=h2
loc=BR
tls=TLSv1.3
sni=plaintext


#25

@floripare already addressed that at Cloudflare increased the response time of my server?


#26

image

any news for Brazilian servers?


#27

It’s not something Cloudflare can fix, it’s only the ISP’s decision.


#28

Strange, my websites were all turned to Brazilian servers using Cloudflare. Who is speaking the truth I’m not sure, because as I said I have servers in Brazil, but now when placed via Cloudflare is accessed in another route, outside Brazil.


#29

That’s the point of my comment. Cloudflare has servers in Brazil, but if the ISPs decide to send Cloudflare traffic to the US no one, apart from them, can fix the issue. Write to your ISP.


#30

I’ve seen your answer, however I have access to 5 (NET, Oi, Vivo and 2 local ISPs) different ISPs. All are shipped out, so I find it very strange that. Well, as I said, in the past Cloudflare service was accessed within Brazil by these same providers.

Well, I think I’m insisting on something impossible to solve at the moment …

Thanks for the answers.


#31

The check would be to try with Cloudflare’s own cloudflare.com website, that is for sure available on every POP.


#32

I’m in southern Brazil, I believe that the ISP should deliver the São Paulo (or even Argentina) route from Cloudflare, but that’s not what happens.

I was in doubt if the problem was Cloudflare or Server, so I had server in the USA and I switched to Brazil, however it did not solve, so as you mentioned should be the ISP. However, there must be a large number of users who do not have access to the Cloudflare server in Brazil if this is the case, as the services of Oi, Claro / NET, Vivo, I believe are the largest providers in Brazil.

Follow route tests:
145ms => Rio Grande do Sul - BR

111ms => Test from Sao Paulo - BR: https://www.site24x7.com/trace-route.html

Another nice tool to test the route is through this website: http://www.isptools.com.br/traceroute#248!garbintecnologia.com.br

114ms

I remain without understanding the reason for the redirection to the outside of the country.

But okay, in the future I’ll test with other services other than Cloudflare to see if this change of route occurs as well.

I have been using Cloudflare for quite some time, but if that persists we will have to change service, unfortunately.
Because the server is in Brazil, so without Cloudflare the latency is 30ms at the maximum where I am, and Cloudflare goes to average 140ms, almost 5 times higher. (Server in São Paulo/BR)


#33

Most ISP’s and their partners (as it’s all interconnected) prioritize residential and commercial traffic differently and here, both take very different paths. Much like buying a fast car or opting to take public transit. They both get there, but the one paying the premium usually gets there faster.
*And in some cases, the shortest route doesn’t necessarily means it’s the fastest.