For more than 2 weeks, I want to change my nameservers in my registrar, but registrar can’t do it and they say contact cf, the issue is on their end. Cloudflare replied me with a huge delay and they told me try another non cloudflare nameserver, then after this, change to cloudflare nameserver. I replied them that even non cloudflare nameserver is not possible and not possible to do anything. Since then, they didn’t bother themselves to fix this issue. Anyone has any solution for this?
Hi @amiremami1989, as Support let you know, if you are the owner of the domain, you will need to temporarily move the nameservers to a different DNS provider. Registrars will often offer a basic level of this service. Once you have migrated to a different DNS provider, please add the DNS record as you were requested by Support.
Hi @amiremami1989, the topic is closed because the correct answer was provided (several times here and by Support, actually). Until you change nameservers as suggested, you’ll not be able to move forward.
@cloonan Thanks, I purchased a hosting on siteground and could successfully change my nameservers in my registrar. Now, it seems I need to write TYPE/NAME/VALUE in my old cloudflare account, did I get this correctly? If yes, the old cloudflare account is a built in feature in my old hosting which is abandoned.
Old hosting: wphostingspot
New hosting only for fixing dns: siteground
new main hosting: vultr
The registrar is DK HOSTMASTER, not accepts any nameserver. It accepts only nameservers that hosting registered them and is clear that should point to my domain. That’s why I purchased siteground to fix this. Now fixed, but old hosting is abandoned. What now?
** Here it says: This topic will automatically close in 4 hours. How can I stop this?!
Correct, @amiremami1989, if you can add the TXT record with the details Support supplied and then reply to Support to tell them you’ve done that step, they’ll take the next step. I’ll keep an eye out on this topic and set it to automatically stay open until next Monday and will re-open as needed until you’re ready & set.
@thedaveCA Just to be sure if I understood you correctly, You mean completely removing cloudflare from equation? Because siteground is not my hosting. I use vultr. I only purchased siteground to able to change the ns in my strict registrar.