Cloudflare Headers?


I’ve never had a Cloudflare account and GoDaddy today me that I have a Cloudflare header attached to our domain which is why it won’t connect to Shopify… Any ideas on how I can remove this so I can connect the subdomain to shopify?

Thank you for your time!

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What is your domain? Headers are not attached to domains as they are added to HTTP requests.

Shop.Synchronicity.Biz is what I’m trying to connect to Shopify

It shows connected but the SSL still says pending and it’s trying to point to Kartra which is where the main domain is hosted, not where I want to point the subdomain to

Hi @user12484,

Based on the information we have, it sounds like Kartra are controlling the Cloudflare setup for that shop hostname. Can you contact them and ask them to remove any Cloudflare configuration for that hostname, specifically SSL for SaaS / Custom Hostnames?


Thank you! I will give them a call


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