Cloudflare flagging our IP as a bad bot


Our company is unable to access (1020 Access Denied.)
I have tried to contact the site support regards this, and they responded they could do nothing because “Cloudflare are flagging your connection as a bad bot.”

So, how can we get whitelisted? Do I need to contact Cloudflare directly?


I am afraid that would be an incorrect information.

1020 is when your request fired a firewall rule on their side and that’s something the site owner configured and only the site owner can fix. They will need to check their logs.


Thank you for the swift reply, and for clarifying.
I will try to get back to the site administrators once again.

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