Cloudflare flagging our IP as a bad bot

Hi,

Our company is unable to access tenforums.com (1020 Access Denied.)
I have tried to contact the site support regards this, and they responded they could do nothing because “Cloudflare are flagging your connection as a bad bot.”

So, how can we get whitelisted? Do I need to contact Cloudflare directly?

Thanks!

I am afraid that would be an incorrect information.

1020 is when your request fired a firewall rule on their side and that’s something the site owner configured and only the site owner can fix. They will need to check their logs.

3 Likes

Thank you for the swift reply, and for clarifying.
I will try to get back to the site administrators once again.

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.