Website Not Safe
Website Not Safe
Cloudflare has banned my website for unknow abusive content
Cloudflare did not tell me which content is abusive
Don’t have information to take steps
Would you share more info on this error? May be a screenshot?
Cloudflare banned my website for abusive content without giving me details of the so called “abusive content”. Check screenshot
That appears to be a message from Microsoft Defender. Cloudflare doesn’t own or manage Microsoft or their Defender product.
I even got message from cloudflare regarding blocker and they are saying its under review. I payed $250 for immediate support but the chat option has disappearing after paying money.
Well that isn’t the error message you posted here so… thanks for the additional information? Trust and Safety at Cloudflare is not pay to play. Whether you spend 0 to $1,000,000 a year the process is the same. And the support team isn’t the Trust and Safety team so there’s nothing the can do to assist in the process.
Please see the screenshot. Cloudflare has blocked my website.
It’s incredibly frustrating to see this kind of response when my business is experiencing significant losses due to a blocked website. As a paying customer, I have every right to expect Cloudflare to provide the necessary support to resolve issues affecting my service, including facilitating communication with the relevant teams.
This isn’t just about money—it’s about the responsibility Cloudflare has to its customers. Blocking a website without concrete evidence or providing a transparent resolution process feels arbitrary and deeply unfair. Imagine the impact on businesses when customer trust is eroded due to such actions. Every minute my website is inaccessible, Our customers are getting bad experience and reputation is getting hampered, all because someone flagged my content without proof. It feels like being penalized without due process—unjust and unaccountable.
Your defense of Cloudflare’s structure and internal processes does little to address the core issue here: the need for efficient, customer-focused solutions. If Cloudflare cannot provide timely support to paying users, that should be made abundantly clear upfront so users can make informed decisions.
Instead of deflecting and educating customers on internal hierarchies, the focus should be on delivering actionable solutions. Businesses like mine rely on Cloudflare for stability and protection, not bureaucratic delays and dismissive responses. I hope this situation serves as a reminder of the critical role customer service plays in maintaining trust and reliability.
The community forum can’t help you with the problem. I’m not defending their process, I’m explaining to you what it is. I doubt anyone from their T&S team will see this message. Neither @neiljay nor I work for Cloudflare.
When I visit that URL I don’t get blocked, so Microsoft has chosen to Block you for whatever reason.
Have you used the “Request Review” button in the screenshot? If not, you’re not going to get any movement. If you have then that’s the process for communicating with T&S.
Yes I have used “Request Request” button at the time of blocker itself and also created ticket with cloudflare support. Still no help that’s why posted in community.
Yeah Cloudflare T&S is a thing. If I was a business would I answer wit my $ on a competitor? Probably.
Pathetic Customer Service
