Cloudflare error message

General
1

What is the name of the domain?

itsfoss.community

What is the error number?

Cloudflare Ray ID: 939a452dac2a01d9

What is the error message?

Error code 502

What is the issue you’re encountering

Unable to login to itsfoss.community

What steps have you taken to resolve the issue?

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What type of question do you have?

Technical - Website
Customers on our Free plans can only submit cases for billing, account, and registrar issues. For technical issues, complete this form to receive relevant diagnostics and documentation you can use to help resolve your issue.

In what area can we help you?

Errors / Website Offline
What feature, service or problem is this related to?

Other / I don’t know
for more than a month I have been unable to login to my account at itsfoss.community. I get an error message from Cloudflare that includes Cloudflare Ray ID: 939a452dac2a01d9. I’ve contacted the owner of itsfoss.community and he told me I am the only user experiencing this problem. Could it be a configuration issue at Cloudflare?

What are the steps to reproduce the issue?

Any attempt to login brings up the error message.

2

Probably not if you’re

I cannot replicate the issue. Perhaps try incognito mode and/or a different browser.

More background on the 502.

The 502/504 errors are caused by a problem connecting to an upstream server - meaning your server is trying to initiate a process and this fails to work as expected or times out. In most cases of 502 / 504 errors, back-end servers are not communicating correctly. When this happens, you will see color page with Cloudflare branding and the Error 502 Bad Gateway or Error 504 Gateway Timeout. Review this Community Tip for fixing 502 or 504 gateway errors.

3

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