Cloudflare error 504

Good morning
We are facing the error 504 using your server. Can you help us quickly. We are marking the exam papers. Since yesterday we are facing the this problem. Your server is down. Please fix the problem quickly.
This the website that we are assessing through your server.
Help us quickly.
Thank you in advance.

I have tested for a few moments, seems gives me 500 Internal server error as a response (but not 504 or some other Cloudflare errors).

Have you already checked within the steps as written on the below article?:

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Thank you very much for your quick response. I’m going to try the steps given.

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