Cloudflare Error 1001 - Even though we don't use Cloudflare

I’m not even using Cloudflare (I made this account after the issue started to see if I could get some help, but turns out they only offer help if you pay lol) but I’m receiving an Error 1001, it also says “DNS resolution error” and it mentions that our website is on the Cloudflare network, even though it is not. We’ve reached out to both Shopify and our domain provider, and apparently everything looks fine on their end. Only a select number of clients are getting this error (I have never received it myself). Not sure what to do.

Shopify uses Cloudflare so you’ll need to talk to them if you are not using Cloudflare yourself. Make sure you have configured your DNS as Shopify specifies here…

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