Hi,
I have recieved email from cloudflare. subject is
Subject: [Cloudflare Alert]: Your Cloudflare account has been accessed from a new IP Address
Then I have concerns about this, so I tried to send email to below address.
But I can not send
error
550 without authentication
Is there any way to access support desk?
Please advice me.
message from cloudflare
If you have any questions or concerns, don’t hesitate to get in touch: [email protected]
Best,
Cloudflare Team
thank you,
matt
Cloudflare Support can be reached at this address https://support.cloudflare.com/requests/new or by email to supportATcloudflareDOTcom
Supposedly your email to the support email address has to come from an email address matching your account. But the Contact form @tanto259 is how I always do it.
If you send an email you need to have it come from the account email. If another email address is CC’d on the original message they are authorized to work with support on the issue. But not the other way around.
If you use that link, you have to be signed in. So that solves the account email address part.