Cloudflare downtime, how often does this happen?

I was unable to connect to my website this morning without receiving Error 522 Connection timed out

my website is

522 is an issue connecting to your origin server, not an issue with Cloudflare being down. This almost always is some issue with your origin server itself being down or being slow, not CF. You should ask your website host to see if they have any logs regarding TCP connnection timeouts or if the server was unavailable when you tried it.

Oh! okay, i’ll check with them, yep! its not allowing me access to my ftp it appears. I thought cloudflare shows a non-live version of your website during downtime, isn’t that a feature they claim to advertise

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