Hi there, Cloudflare is down all day but our ISP says everything is fine. When I turn off Cloudflare our websites load up just fine. CPU and MEM usages are less than 10%, so it isn’t server load.
Right now I have Cloudflare OFF and that is the only way our websites are working - I was told on twitter to file a support ticket but I don’t see any way I can do that? Here are screen shots from our websites:
Can you try pausing Cloudflare, or creating a record in your computer’s HOSTS file pointing to the origin server’s IP address? If so, visit your website and see what error it’s sending. Also check your server’s error/access logs to see if it’s encountering any errors.
I had to turn off Cloudflare on some of the websites so they are not down but I left Cloudflare running on fountainwire com and act-test.fountain-city com and stagefountain-city com. I just tried to load these sites and they load once fine and then when i refresh stage.fountain-city.com it loaded but took 15 seconds, which is incredibly slow (considering it was loading in at 1.5s up until yesterday with 98/100 page speed results from google). If I turn off Cloudflare on stage.fountain-city.com it loads in under 2.5s.
Refreshed stagefountain-city com again just now, it loads only partially with broken layouts, refresh again 502 error, refresh again, loads fine. It just keeps giving different results.
meanwhile my ISP Rochen say they can’t see any IP from Cloudflare blocked, nothing is wrong with the server, loads are all nominal and no error messages.
I’ll try next Judge’s suggested steps.
PS so annoying I can’t put links or images in my posts…
Well the issue is on ALL our websites and on all of them it happened all at the same time this morning. So we turned off all the Cloudflare connectors except on a few internal test / stage accounts so we can figure out what is going on.
Do you also see a lot of workers on fountainwire.com ? that also has Cloudflare on and a super vanilla wordpress website (doesn’t have any custom code, theme or plugins)
We set up service workers on fountain city stage as part of our optimization processes.
I’m 99% sure this isn’t the issue though because we had Cloudflare go down on all 6 of our websites this morning and only this website uses service workers.
Yeah I finally saw how I could open a support ticket, I did so now - hopefully someone can help - I have been talking to Rochen (the physical server owner) all day but they are at a loss as to why this is happening on their end. Thanks for your help! Weird it loads fine for you.
BTW I have seen other websites on the internet also have issues today, here is another website that is also down, ironically a website that checks if other websites are down! lol
