Cloudflare doesn't respond to tickets even on Business Tier

What is the name of the domain?

bodymod.com

What is the issue you’re encountering

Opened tickets to report CDN Cache issues and we get no proper response

What steps have you taken to resolve the issue?

Opened: https://www.support.cloudflare.com/support/s/case/500Nv00000G0YOg got no feedback
Upgraded to Business to have access to Chat Support, but we need access to Cloudflare Help Center … which doesn’t work for for 4months Cloudflare Status - Support Ticket Migration - Case Access Issues … so we paid for nothing… only to open a new ticket https://www.support.cloudflare.com/support/s/case/500Nv00000GKs6K to activete the Help Center account witch gets again ignored.
What in Gods/Allah/Budda/all other higher being’s name do I need to do to get some email replies ?!?!

I will start opening Topics until I get some Cloudflare attention

What are the steps to reproduce the issue?

Open a ticket - you will be ignored

Screenshot of the error

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