I used to have a domain on a dedicated server with Cloudflare handling DNS. Covid reduced the traffic on the domain so I downsized to a shared server at the same company. The shared server still could not handle the number of active users so I shut down the website completely.
Somewhere during the process I forgot the old Cloudflare login account password so I created a second account and placed all my domains, including the dormant website, into the new account. Cloudflare pulled the old DNS records over. Eventually I remembered the password for my original account so I logged in and updated DNS for the dormant domain. I thought that took care of everything haha.
Looking at DNS via nslookup I see Cloudflare is still propagating the old IP addresses so the website is still down. I’m trying to bring up a new website on the domain now. Anyway, the old account wants my 2 factor authentication, which I replaced with the 2 factor authentication codes for the old domain. I suppose I need to gain access to the second account I setup and just delete everything so the original account DNS will replace the outdated IP addresses.
I attempted to send a ticket to support for the domain but none of my domains come up so I’m not even able to generate a ticket to get the process started.
I could really use a great suggestion for how to fix my DNS issues?