I received the message in zero trust dashboard that my cloudflare default certificate will expire. However renewing this gives the error configuration not found.
What steps have you taken to resolve the issue?
Created a new certificate, Activated it and then tried to “Confirm and turn on certificate” however getting the error “Configuration not found”.
What are the steps to reproduce the issue?
Go to the new certificate and “Confirm and turn on certificate”.
Some additional information.
The notification I get is on the Cloudflare One dashboard (https://one.dash.cloudflare.com/)
Can’t post the screenshot as new user but exact message is:
" Your Cloudflare default certificate will expire Feb. 2, 2025. Update now to prevent interruptions to traffic inspection and proxy controls. Manage certificates"
Location when I try to renew is in Cloudflare One → Settings → Resources → “Manage Cloudflare Certificates” (Cloudflare One)
Honestly not sure where these specific certificates are being used for.
Not using WARP. Only Tunnels, Application protection and DNS from Cloudflare One.
I am having this same issue. Any help would be greatly appreciated. I tried generating new certs, but cannot find documentation on how to change the “In Use” certificates.
Can’t change expiring ZT mTLS certificate to new one
What steps have you taken to resolve the issue?
My Zero Trust account was provisioned back in early 2020 with a Cloudflare default certificate that lasted 5 years. I’m attempting to follow the instructions here: User-side certificates | Cloudflare Zero Trust docs
I’ve generated a few year CF certificates with varying lengths of expiration, and attempted to swap them as the “in-use” certificate.
What are the steps to reproduce the issue?
Upon logging into Cloudflare Zero Trust, click on the orange banner at the top of the screen that says “Your Cloudflare default certificate will expire Feb. 2, 2025. Update now to prevent interruptions to traffic inspection and proxy controls. Manage certificates”
Click on Generate Certificate, leave expiration set to 5 years (default)
Activate certificate and click on “Turn on certificate”
Thanks for your help so far. I’ve tried to include a GIF recording, showing me trying to deactivate in-use cert and activating other ones. Also uploaded to a public-sharing site.
Deactivating the current active and in-use one which would expire soon
Activating the newly generated one
Seems there cannot be two at the same time with the “in-use” status and the action to confirm and turn-on the 2nd certificate seems to not have the “deactivate current in-use one” in the process, therefrom we have to manually do it, despite it’s written it would turn-off the “in-use” one
I will merge your topic with the existing one where other reported the same behaviour:
Please, do help me here by creating an ticket here https://dash.cloudflare.com/?to=/:account/support , therefrom share your ticket number with us so we could escalate your case to the team. Thank you in advance.
Just adding last GIF before creating ticket. This one shows the browser message received from Cloudflare servers. Shows an HTTP 400 error when attempting to activate new certificate.
