Cloudflare Dashboard Error: Internal Server Error

General Dashboard
1

What is the name of the domain?

NA

What is the error number?

NA

What is the error message?

Internal Server Error

What is the issue you’re encountering

When I click on “Add R2 subscription to my account” to create R2 bucket, one or two red ribbons appears at the bottom of page stating “Internal Server Error”. I cannot create the R2 buckets no matter how much I try.

What steps have you taken to resolve the issue?

  1. Logged in and out several times
  2. Checked Billing section to make sure I have payment method on my account.
  3. Useda different browser

What are the steps to reproduce the issue?

Add R2 subscription to my account

Screenshot of the error

cloudflare-internal-server-error.png
cloudflare-internal-server-error.png3148×1180 201 KB

2

I noticed someone else had the exact issue like me. We both used “Images” and after some time cancelled it and we got the same error message.

I should emphasize that I get the error not just when trying to add R2 subscription but also on my welcoming page and several other pages (e.g. billing, “Account Home”).

3

You are going to have to reach out to support via a ticket. It took a few months for them to fix the issue for me. Hopefully its faster for you.

1 Like
4

I created a support ticket:

Case ID: 01524693

1 Like