Cloudflare custom domain

What is the name of the domain?

Mzanziconnet.org

What is the error message?

Sign in failed please try again in a few minutes. You may need an app password

What is the issue you’re encountering

I go through the steps of adding the custom domain to outlook and get an error message

What steps have you taken to resolve the issue?

I have spoke to apple support also unable to add this to Mail on my iPhone also

Screenshot of the error

Hi!

Cloudflare does not offer an email service. If you wish to use the domain you bought via Cloudflare for email, you need to purchase this service from a different company.

I am trying to use Icloud+

It looks like you have currently enabled Cloudflare Email Routing. You need to disable that first.

After that, iCloud+ should have an automatic setup that does everything for you. You should find it in your iCloud settings.

1 Like

Thank you, please could you advise how to disable email routing ?

You should find it here: https://dash.cloudflare.com/?to=/:account/:zone/email/routing/overview

Thank you, I initially purchased the domain throught icloud+ and it redirected me to Cloudflare. I have been at this all day and feel like i am missing something. I spent three hours on the phone to apple support to no avail. Its not working on apple side and they have redirected me to cloudflare. I have just tried what you suggested and I am getting the same result. Is thier anything else you could suggest ?

You have disabled Cloudflare Email Routing now, which is the first step.

Now, you should open the iCloud+ setup in the settings app on your iPhone. The setup should be fully automatic, all you need to enter are your Cloudflare credentials.

1 Like

ok i think its best if i delete everything and start from scratch so I will follow thia thank you

Now I have reset my domaim up on icloud+ I am still unable to access mail. It asks me to create a email address so do I just need to do this through Icloud+ or also on cloudflare ? As this is where i think i got stuck last time.

Previously once I tried to set up my inbox in the mail app it ask for the incoming and outgoing mail server details this does not automatically generate

You don’t need to do anything on Cloudflare, only in iCloud+.

Your DNS setup looks good now, so all you have left is to create an email address in iCloud. I believe it is then automatically added to the mail app.

1 Like

I have now created a email address in icloud and it has not automatically added to the mail app

also is there a way to use this email in other accouts likee outlook that is really what I would like to do as I need to send bulk emails

Yes, you should be able to use the address with any email software you like.

You can find the necessary SMTP and IMAP settings here: iCloud Mail server settings for other email client apps – Apple Support (UK)

1 Like

thank you, I am still unable to access my email through mail and icloud +

All your settings on Cloudflare are correct now, so that will be up to your iCloud+ settings. I haven’t used iCloud+ myself, so I can’t really help you any further with that.

1 Like