Cloudflare credentials

I am having trouble speaking to a representative from Cloudflare. We manage hotels and took over one recently. We own the hotels domain but it is currently set up to point to Cloudflare servers. No one has access to Cloudflare and I am stuck on what to do next. Does anyone have any ideas?

If you do not know the credentials and have no way of retrieving them you can only set the domain up from scratch on a new Cloudflare account.

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