Really don’t if this an error I have made in cloudflare or digitalocean:
Edge: Im a new user so cant post this
Subdomain: Im a new user so cant post this
Cert was added to digital ocean as a custom sub domain
We are getting a bad cipher message, see here: https://player.cdn.8i.com please see attached:
screen shot showing cert address is correct
I can’t post the info I need for support and ask a thorough question with good info so I can get a good answer. Nor can I edit my question once posted. Come on!
I need to be able to post more than 1 link and image
What kind of support is this for paying customers???
This is a community forum. An actual support ticket can be opened here: https://support.cloudflare.com/hc/en-us/requests/new
The edge certificate provided by Cloudflare covers your root domain 81.com and *.8i.com. The domain you’re attempting to use is a 3rd level domain not covered by the Cloudflare issued certificate. So there is no valid cert for a connection from a user’s browser to Cloudflare’s edge.
In your screenshot you have an origin cert, that is a cert issued/trusted by Cloudflare to secure the connection between Cloudflare’s edge and the origin server.
You can purchase a SAN cert (custom cert with custom hostnames) which covers that 3rd level domain or use a 2nd level hostname covered under the wildcard.
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